Returns & Refunds Policy
At Co-Op Superstores, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for unused items in their original packaging. Simply follow our streamlined process to ensure a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Log in to your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).
- 2.Package Your Items
Securely pack the products in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Ship to Warehouse
Affix the provided return label to your package and drop it off at your nearest authorized carrier location or any Co-Op Superstores branch.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.